Terms of Service

1. Acceptance of Terms

By accessing and using the Pivotal Course Solutions website and services ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this Service.

2. Description of Service

Pivotal Course Solutions provides an online learning platform offering professional courses and educational content. Our Service includes access to course materials, instructor content, and related educational resources.

3. User Accounts

Account Creation

To access certain features of our Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Course Enrollment and Access

Enrollment

Course enrollment is subject to availability and our acceptance of your enrollment request. We reserve the right to refuse enrollment at our discretion.

Access Rights

Upon successful enrollment and payment, you receive a limited, non-exclusive, non-transferable license to access the course content for personal, non-commercial use.

Course Completion

Course completion requirements are specified in each course description. Certificates are issued upon meeting all completion requirements.

5. Payment Terms

Pricing

Course prices are displayed in US dollars and may be subject to change. All prices include applicable taxes where required by law.

Payment Processing

Payment is required at the time of enrollment. We accept major credit cards as specified on our checkout page.

Refund Policy

We offer a 30-day refund policy for most courses. Refund requests must be submitted within 30 days of enrollment. Refunds are processed to the original payment method within 5-10 business days of approval.

6. Intellectual Property

Our Content

All course content, including but not limited to text, graphics, videos, audio, and software, is owned by Pivotal Course Solutions or our content providers and is protected by intellectual property laws.

User Content

You retain ownership of any content you submit through our platform. By submitting content, you grant us a non-exclusive license to use, modify, and display such content in connection with our Service.

Restrictions

You may not reproduce, distribute, modify, or create derivative works of our course content without explicit written permission.

7. User Conduct

You agree not to use our Service to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Upload malicious software or harmful content
• Engage in harassment or abusive behavior
• Share account credentials with others
• Attempt to circumvent security measures

8. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

9. Disclaimers

Educational Purpose

Our courses are provided for educational purposes only. We make no guarantees regarding career advancement, job placement, or specific outcomes from course completion.

Service Availability

We strive to maintain service availability but do not guarantee uninterrupted access. We may temporarily suspend service for maintenance or updates.

Content Accuracy

While we strive for accuracy, we make no warranties regarding the completeness or accuracy of course content. Course content may become outdated over time.

10. Limitation of Liability

To the fullest extent permitted by law, Pivotal Course Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.

11. Indemnification

You agree to indemnify and hold harmless Pivotal Course Solutions from any claims, damages, or expenses arising from your use of our Service or violation of these terms.

12. Termination

We may terminate or suspend your account and access to our Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service will cease immediately.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to conflict of law principles.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website. Continued use of our Service after changes constitutes acceptance of the new Terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us: