Privacy Policy

1. Information We Collect

Pivotal Course Solutions ("we," "our," or "us") collects information you provide directly to us, such as when you create an account, enroll in a course, contact us, or use our services.

Information You Provide

• Personal information (name, email address, phone number)
• Billing and payment information
• Course enrollment and progress data
• Communications with our support team
• Feedback and survey responses

Information We Collect Automatically

• Browser and device information
• IP address and location data
• Usage patterns and course interaction data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process course enrollments and payments
• Communicate with you about your courses and account
• Provide customer support
• Send important updates and notifications
• Analyze usage patterns to improve our platform
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

Service Providers

We may share information with third-party service providers who assist us in operating our platform, processing payments, or providing customer support.

Legal Requirements

We may disclose information if required by law or if we believe such disclosure is necessary to protect our rights or comply with legal processes.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Storage and Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Provide personalized content
• Analyze site usage and performance
• Enable certain website features

You can control cookie settings through your browser preferences, though this may affect website functionality.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Objection to processing
• Data portability

To exercise these rights, please contact us at [email protected].

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us: